Product Safety Notices

Glen Dimplex Home Appliances (Stoves, Belling, New World) and the Office for Product Safety and Standards (OPSS) are

advising that an investigation is ongoing into a fatality due to carbon monoxide poisoning where a gas range cooker was

in the premises.

The investigation into the tragic death is ongoing and the family and friends of the person who has died have our deepest

sympathies. Given the risk of carbon monoxide, we are contacting consumers to remind them that they MUST USE THE

GAS GRILL WITH THE DOOR OPEN, as detailed in the instruction manual.

A number of Stoves, Belling and New World gas range cookers are impacted and so it is important that you make contact

with us via 0800 110 5728 or email [email protected]. By doing so, we can confirm if your cooker is

affected and keep you updated with the latest advice. If you no longer own the cooker, it is still extremely important that

you contact us to let us know who now owns it so that we can contact them too.

You will need your model number, starting with 4444, and serial number when contacting us. This can be found by opening

the main oven door. It is located on a badge on the frame above the grill cavity.

We are actively reminding all of our consumers and owners of these gas range cookers that they MUST OPERATE THE

GAS GRILL WITH THE DOOR OPEN as detailed in the instruction manual. DOING SO POSES NO RISK OF CARBON

MONOXIDE BUILD-UP.

We have stringent health and safety measures in place, and all of our cookers are tested to industry standards and by the

British Standards Institute (BSI) before they are made available to buy.

We will continue to raise awareness of the risk of carbon monoxide poisoning and to encourage the highest standards of

testing industry-wide. We are working closely with the OPSS to highlight the risks of carbon monoxide and we support

their message of informing consumers to only use gas grills with the door open.

Consumers with one of these gas range cookers in their home can continue to use the product as per the instruction

manual, but MUST ENSURE THAT THE GRILL DOOR IS LEFT OPEN WHILST THE GAS GRILL IS IN OPERATION.

Appliance Use:

All gas appliances must be installed and operated in accordance with the manufacturer’s instructions supplied with the

cooker. Correct use and adequate ventilation is essential to ensure safe use of these cookers. Using an appliance for any

purpose, other than that for which it is designed, can cause serious safety issues. The grill cavity in these appliances is

designed for open door grilling and the grill must not be used as an oven, a space heater, or any other purpose.

Please see link below to further information regarding this issue

https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-glen-dimplex-home-appliance-ltd-manufactured-belling-stoves-and-new-world-gas-range-cookers-with-gas-grill-110-100-and-90-models-2205-0240

DECEMBER 2019

Hotpoint/Indesit  Washing Machine Recall Programme

This recall affects certain models of machine produced between 2014 -2018

About the Issue (click on link)   https://washingmachinerecall.whirlpool.co.uk/about_issue.jsp?lang=en

Check if you are affected

You can check if your machine is affected by using the following link. You will need the Full model and Serial number of your machine-this is found on a sticker on the front of your machine when you open the door.

You may also be asked for the colour of your machine door lock, the system will ask you for this if it is required for your particular machine.

https://washingmachinerecall.whirlpool.co.uk/

This is the advice provided by Whirlpool from their website about what to do should your washing machine be affected

What should people do with their washing machine between now and when you recall them?

We want to do everything we can to keep our customers safe.
That’s why, to avoid all risk associated with the use of your machine, you should unplug your washing
machine and stop using it.
We know washing machines are part of people’s everyday lives, and we apologise sincerely for the
inconvenience this will cause. Your safety is our top priority and must come first.
If nevertheless you do choose to use your appliance, you should only use cold water cycles of 20C or
lower as this significantly reduces the risk. This is because the issue is associated with the washing
machine’s heating element being activated during washing cycles above 20C

Cooker Safety Notice

      https://www.beko.co.uk/cookersafetynotice